How can I place an order on this website?
This website is for wholesale customers only. To request a wholesale account, please contact us at sales@bluepacificfashion.com. If you are not a retailer with a wholesale account, please visit us a bluepacificfashion.com to place an order.
Do you offer free shipping?
Yes. We offer free standard shipping on wholesale orders over $500 within the U.S.
How long will it take to receive my order?
Most orders are processed within 1–2 business days. Standard U.S. shipping typically takes 3–7 business days, while expedited and overnight options are available at checkout. International delivery times vary by destination but usually range from 7–21 business days.
Do you ship internationally?
Yes, we ship worldwide to most destinations. International shipping rates are calculated at checkout. Please note that customs duties, taxes, and fees may apply and are the responsibility of the recipient.
What materials are your scarves made from?
Our scarves are made from premium, ethically sourced materials including cashmere, silk, and fine blends. Each product page lists the exact material composition.
How should I care for my scarf?
We recommend dry cleaning or gently hand washing in cold water with a mild detergent. Lay flat to dry and avoid wringing or twisting. Specific care instructions are included on each product label.
Can I return or exchange an item?
We offer merchandise exchanges only—refunds are not available. All exchange requests must be submitted via email to info@bluepacificfashion.com to receive a Return Authorization (RA) before sending items back. Exchanges must be selected within 5 business days of RA approval, and items must be in their original packaging and condition.
For full details, including policies for damaged items, restocking fees, and shipping instructions, please see our Returns & Exchanges policy.
Do you offer wholesale pricing?
Yes. We offer wholesale accounts for qualified retailers. Please contact our wholesale team at sales@bluepacificfashion.com for more information.
How can I track my order?
Once your order ships, you will receive a tracking number by email. You can also log into your account to view tracking information at any time.